Terms & Conditions
Last Updated: 2025
Welcome to We Promise, a brand owned and operated by GenVibeS Enterprises. By accessing our website, using our services, or purchasing our products, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully. If you do not agree with any part of these terms, you must discontinue using our website and services.
By using this website, you acknowledge that you have read, understood, and agreed to these Terms & Conditions, along with our Privacy Policy. We reserve the right to update, modify, or change these terms at any time without prior notice.
You agree to use this website only for lawful purposes and in a manner that does not:
Violate any applicable laws or regulations
Infringe upon the rights of We Promise or any third party
Interfere with the website's performance, security, or functionality
Attempt to copy, duplicate, or misuse any website content
Unauthorized use may result in legal action.
We Promise provides premium hydration solutions including:
Packaged Mineral Water
Vitamin B12 Enriched Water
Alkaline pH Water
All product descriptions, pricing, and availability are subject to change without notice. We make every effort to ensure accuracy, but errors may occur.
We reserve the right to:
Modify product specifications
Change or discontinue products
Limit order quantities
All prices listed on our website or promotional materials are in INR (₹) unless specified otherwise.
We reserve the right to update pricing at any time.
Payment must be made using approved payment methods. We Promise is not responsible for:
Payment gateway delays
Transaction failures
Incorrect payment information provided by the user
All content on this website—including product images, text, graphics, logos, icons, layout, and design—is the property of GenVibeS Enterprises.
You may not:
Copy, distribute, reproduce, or modify any content
Use our branding or visuals without written permission
Claim any part of the website as your own work
Violation may result in legal consequences.
If you submit details or create an account, you are responsible for:
Providing accurate and updated information
Maintaining confidentiality of account credentials
Notifying us of unauthorized access
We reserve the right to suspend or terminate accounts found violating our policies.
We Promise is not liable for any:
Direct, indirect, or incidental damages
Loss arising from misuse of products
Issues caused by incorrect handling or storage
Website downtime, errors, or interruptions
Damages caused by third-party service providers
All products must be consumed according to recommended usage and stored properly.
Our website may contain links to third-party websites for informational purposes.
We do not endorse, control, or take responsibility for the content, services, or security of these external sites.
If applicable:
Shipping timelines are estimates and may vary
We do not guarantee delivery delays caused by logistics partners
Returns or refunds are governed by our Refund Policy (if provided)
Product quality is guaranteed only if stored as per guidelines
These Terms & Conditions are governed by the laws of India and the jurisdiction of Lucknow, Uttar Pradesh. Any disputes shall be resolved through legal channels applicable within this jurisdiction.
We Promise may restrict or terminate access to the website or services at any time without notice, especially in cases of misuse, fraud, or violation of policies.
For questions or concerns regarding these Terms & Conditions, you may contact us at:
GenVibeS Enterprises (We Promise)
Lucknow, Uttar Pradesh, India
📧 Email: [Your business email]
📞 Phone: [Your contact number]